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Return Form
Untitled Document

RETURN AUTHORIZATION FORM

RA#:____________________

Please email brandon@tonker.com to receive your RA number for the return or exchange. Please have your order number available

Order Number: _____________________________________

Customer Name: ____________________________________

Customer Address: __________________________________

City:______________ State:_____ Zip_____

Phone Number:_______________________

What is the reason for the return:

____Defective (What is wrong with the item________________________________________)
____Changed my mind
____Arived Late
____Quality not as expected
____Damaged
____Ordered Wrong Size
____Wrong Item Sent
____Other Reason____________________________________________________________

What would you like us to do:

____Refund money in the original form it was paid.
____Replace the item with the same size.
____Replace the item with the correct size.___________________________________________
____Exchange the item for something different.________________________________________


All returns must be returned within 30 days of receipt. Returns must be in new and unused condition, with the original packaging. Customer will pay the shipping for the returned item. The item should be shipped so that you are able to track the item, and insure it, as you are responsible if the item does not arrive to us. If you received an item that didn’t fit, please include the correct size. If you received the wrong item, or a defective item, tell us what item in your order was incorrect. If you want to just return the item, there will be a 15% restocking fee. Please include a copy of this form with your return or exchange.

 

 

Tonker Returns
20423 SR7 STE F6-290
Boca Raton, Fl. 33498


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