I cannot believe how fast my new helmet was delivered.
I ordered it on Tuesday and received it on Thursday. Supi great service!
I definetely will recommend your side two friends and coworkers.
Antje
Have done business with Tonker before. Always satisfied
with results.
Randy
I just wanted to say that this is one of the best places
I've ordered from, and I have ordered a lot online. I ordered 2 Joe Rocket
Jackets on Tuesday and they were at my home on Thursday, and that was
with Free Shipping!!! Wahoo!! What a great place,
David
…but to agree with earlier customers…you guys
are fast and easy to order from.
Great prices!
Robin J
Just a quick email to thank you on such great service.
I love the riding suit...Could not believe how fast the order came. I
will always try to do business with you for now on.
Thank you,
Scott
Thank so much, the testimonials about your great customer
service are so very true. Thanks again
Glenn
Thank you very much for your excellent customer service.
Not only did you have the lowest price I could find, as well as free shipping,
but I've already received it and I'm ready to ride this weekend!
I am a board member in our riding club, The San Diego
Wanderers, as well as the webmaster for our site, www.sdwanderers.org,
so I will pass the word for people to check out your website!
Thanks again,
Katie
Thank you so much for the KBC Helmet. Great price and
fast, fast, fast shipping. You are the best.
Mark
I received my HJC AC3 helmet today and I want you to know
that I appreciated your help and communication. It is a joy to deal with
someone who really cares and sells a great product and ships incredibly
fast. The way many businesses are today, you deserve accolades. I'll definitely
look to you first on future purchases.
Thanks again and I hope you prosper in your business. You deserve it.
John
I received my order today. I am very well pleased with
the product, to include the fast and free shipping. I am placing you in
my favorites for future orders
Derrick
That you Stuart, always a pleaseure doing business with
Tonker.com. Prices are reasonable and shipping is FAST!!!!!
Thanks again,
Tim
I just wanted to let Tonker know that I'm very impressed
with its order delivery time. I placed my order on a Tuesday morning and
received my shipment on Thursday. That's incredible! Not only do I get
the best prices around, I don't have to wait over a week to receive the
product.
Thanks!
Ryan
I received my order today in perfect condition, and only
two business days after ordering. Awesome service, great price!
George
Thank YOU, great price, free shipping and no tax. I almost
bought these locally for $300 + tax.
Scott
Hi..I was surprised to get the helmet so fast! It arrived
in great shape and I love it.
Thanks for the great service,
Deb
Wow, you guys are FAST! Thank you so much for the quick
and accurate service!
Megan
I got the helmet and gloves yesterday (just in time for
my wife's Valentine's Day). Everything was great. I really appreciate
the fast shipping. I'll be shopping at Tonker from now on.
Dan
Cant believe the bag is here already. You are awsome will
definitely tell my friends. THANKS for the great service
John
Just wanted to leave some positive feedback on the order
I received today. I ordered the black magic compact saddle bags for my
1986 , limited edition Honda rebel. The bags were first class,the price
was the best deal I found , and the shipping (free) was very quick.
Thanks for the fine service
Fred
I ordered two helmets on the 28th you shipped them the
29th and wow here they are on the 31st! First class company. I will definitely
use you again, and will tell everybody about you. What a great example
of how things should be done. A+++
Joe R.
New Jersey
I would just like to say what a pleasure dealing with
you guys. I put an order in yesterday 1/30/08 and received it on the 31st.
Now that great service. I will be dealing with you guys again in the near
future.
David
Thanks for the unbelievably fast service. My order was
placed on Wednesday night and arrived on Friday afternoon.I'll definately
do business with Tonker.com in the future.
Barry
I assumed that your satisfied customer section was advertising
hype. Well, today I found out otherwise. I ordered an HJC FS-10 helmet
from your website at 2:30 pm on Monday 1/21/08. My helmet arrived today
by UPS at 11:00 am 1/22/08, Twenty and one half hours to my doorstep from
the East coast to the West!! This has to be the fastest delivery of a
product I have ever experienced. I will be ordering from you in the future.
Thank you for the exceptional service experience.
Michael -Santa Cruz, Calif.
My boots arrived today and I wanted to say thanks once
again for a perfect transaction. I will buy from you again!!!!!
Best regards, David
I just wanted to write and let you know that I am extremely
impressed with your service and prices. I ordered a set of the Tour Master
Cruiser II Slant saddlebags for my Harley Sportster on Sunday from Tonker.com.
You had the best price I could find and free shipping. I was amazed that
the bags arrived in San Diego, CA only two days later! Great products,
great prices, great service, thanks for everything!
David
Thank you so much for the way that
you took care of my order. I placed my order on Monday and I got it on
Wednesday. The First Gear Killimanjaro 4.0 and the HT 2.0 pants are awesome,
thanks for guiding me in my purchase.
Jerry
Got the pants today. Thanks for your great service in
the wake of having delivery problems from your supplier. We appreciate
it, and Paulette really likes the Sentinel rain pants.
Have a great day!
Mark
My wife bought me a Firstgear Kilamanjaro 4.0 jacket for
my birthday. It was an XL and it was a bit tight. I sent it back after
getting a return authorization, and the XXL replacement came back before
I even thought to check on the tracking to see if it arrived there. You
guys were fast! Thanks for great service.
My helemt arrived Thursday. Great service and an even
better price.
Frank
I was looking for a specific motorcycle helmet online.
I had found it two or three other places,then I
found Tonker.com. The helmet was priced $17 better than I had found so
far. I ordered online at 10:30 P.M.
Sunday night, with no tax and no shipping cost. I got an E-Mail Monday
morning with UPS tracking
number and my helmet was on my doorstep in TN. Tuesday afternoon. Unbelievable
service, great product,
great price. I will certainly buy from Tonker.com again.
Chris
Manchester,Tennessee
Received the Helmet on Thursday the 4th of October. Great
helmet and super quick delivery. Thanks for the great service and good
product. Hope to do business with you again.....
Tom
If you were an ebayer I would give you a MEGA A+ for fast
shipping and great communication.
Thanks a lot!!!
Dennis
(Note: we are an ebayer. Please click
here to see our closeout store.)
I have been surfing the web for the last two weeks looking
for the best selection, visual presentation of merchandise, and most important
of all a great low price! Im happy to say that my web surfing days are
now over! Tonker has met all my expectations, and more! Thank you Tonker.
It must have been a slow day at Tonker on Wednesday afternoon,
19 October. I ordered an HJC AC-3 Carbon for my wife at 3:07 P.M. Texas
time. When I got home yesterday, Thursday 20 October, she presented me
with the box…her helmet inside!
Thank you very much and I am IMPRESSED with your service!
Troy
Stuart,
I got the helmet today. Thanks for the great customer service. I look
forward to doing business with you in the future!
Annie
Thanks for the email and fast shipping!!! I will buy all
my future products from Tonker!!!!
David
Thanks for the great service. I received a pair of gloves
from you and they started to come apart the first time that I wore them.
While it was in no way your fault, you took care of the problem right
away. That is the kind of service that will keep people coming back.
Rich
I have ordered several items from Tonker.com over the
last 2 years. All orders have arrived promptly, often the next day.
Your prices are always the lowest and I have been very satisfied with
all my purchasing experiences. Thank you, and keep up the good work.
John
I just wanted to say Thanks!! I received my jacket on
my door step 24 hours after placing my order. I was pleasantly surprised,
plus the jacket fit perfectly. Good Job Tonker!
Dean
Well I have to say, I had the best ordering experence
online ever. Your right around the corner from me but I still ordered
online, and what a deal, best prices, And wow, 2 days later I get the
stuff, you cant beat that. I want to thank you for such a wonderful ordering
experence, I will be ordereing again, when the wife gives me more money
to spend on the bike :), Thank you again
Gary
That is Great News! As I told you on March 17th, I would
be back. Please keep up the excellent work.
As a matter of fact, I found the same items at a competitor for a few
dollars cheaper (just a few), but I ordered with you because of your excellent
service and communication.
Thank you so much for your dedication to your customers. I'll be back
for more, I'm sure. I might not even bother to compare prices next time.
:-)
Sincerely,
Rob.G.
I received the package today, Stuart - a full day early!
What great service! The motorcycle luggage by TourMaster was beautiful
and in great condition, and your pricing saved me a lot of money over
the local dealers.
I have found a great new shopping place for my new Yamaha Road Star!
Sincerely,
James
This was my second order and amazingly I have received
both orders the second day! I can only presume you have a west coast distribution
center but with this kind of great service you can be assured that I will
be shopping at Tonker in the future! My order was placed Tuesday and received
Wednesday - are you really in Florida.
Thanks
Roy
I just wanted to say thanks for the prompt shipping. I
previously ordered the same product from another online seller and it
took them 7 days just to BEGIN filling my order. I found out about this
and canceled my order with them. I then found you guys via Google Search
and placed my order on Tuesday. I had the jacket by Thursday of the same
week.
Just wanted to say thank you for your speedy processing and lower prices.
I will certainly be a repeat customer!
J. Russell
Arkansas
Yay! Thank you so much! I'm planning on going on a long
ride this weekend and really wanted my boots for it!
Thank you for the FAST service!!
Holly
You guys are great! Went to put the tracking number in
and the door bell rang, new pants were already here!
Cool!
Ryan
Thanks for being so prompt with my order, I appreciate
it, you're very professional and I'll order from you again.
thanks,
Dave
I Just wanted to send a thankyou. I ordered a jacket for
my husbands birthday.( We had been out of town and prying the key board
out of his hands is a job in itself as he was checking emails and such
when we got back). With only two days until his birthday I thought I would
just be putting a receipt in his card for his birthday. The day of his
birthday your package arrived with his jacket! I couldn"t believe
it! We ride with a local club and believe me they will all be hearing
of your great service and the fact that after much searching I also found
the best price on your website! We WILL be ordering again!
Thanks so much!
Sharon
Very good pricing & lightning fast shipping. Ordered
a Roe Rocket Phoenix Jacket, on a Wed. Got it on Fri. Who could ask for
anything more. Thanks again
Mark
I am a first time customer. I found your company on the
internet by looking up "Tour Master" products. Your web-site
was informative and easy to follow regarding the product and ordering
procedures. I received my order ahead of expectations, it was well packed,
and the item surpassed your description. I also had a question prior to
ordering and your phone staff was friendly and new the answer I needed.
So, I felt you all deserved thanks and my appreciation. I will do business
with you again and spread the word to my friends.
GREAT SERVICE !
Dan
I ordered on Wednesday and, as anticipated, my jacket
was delivered to my door step within 24hrs--In plenty of time for my weekend
summer ride that same day!! Very appreciative. Thank you for being so
quick!!!
Julie
I placed my order over the weekend for a Fieldsheer Mach
4 Jacket and paid with a credit card. On Monday, I received confirmation
my order was received and is being processed. On Tuesday my Fieldsheer
Mach 4 Jacket was delivered. How did you process my order and deliver
it the next day, and not charge for shipping? Great customer service.
You have earned all my future business.
Thank you,
Paul
I am real thrifty when I comes to pricing. I searched
the internet for the best price on the Shoei X-11 Helmet & your company
had the best price. I called you & asked for detailed information
on your Shoei Helmet line. I asked the difference between the my RF-1000
& the X-Eleven. Your recommendation to upgrade from the RF-1000 to
the X-11 was an outstanding choice. If a person can afford the price increase
it is worth every penny. I placed my order Monday afternoon & you
let me know it would ship that afternoon. I said to myself I got to see
this to believe it. You sent me an e-mail with the UPS tracking # Tuesday
morning & I was shocked the helmet was out for delivery. I received
it a noon on Tuesday! I will be a repeat customer because of your excellent
pricing & service. Pass the word on to your staff that I would recommend
your company to all of my friends.
Thanks again,
Pat
YOU GUYS ROCK!!!! I placed my order on August 9th, the
First Gear jacket was on my doorstep on August 10th. I am in a state of
shock!!!
I have never placed an online order before where the service was so damn
good. Keep up the good work. I am telling all my biker friends about you!!!
I used the jacket today in 85 degree weather and it was great!!!!
Best Regards,
David
Order was received faster than expected, in perfect condition.
thank you for the great service...
Regards,
Damian
Received helmet today via UPS. Thanks for the speedy delivery.
Will be using your company again, no doubt....
Victor
Man, you guys are AWESOME!!! My father works for a local
motorcycle shop. He couldn't come close to your price even with all of
his rather generous discounts. The helmet is great and the price was unbeatable.
The shipping was crazy fast.
I'll be wearing my new helmet all year as I compete in
the Texas Mini Grand Prix Series. Do you all have stickers or t-shirts?
I will definitely recommend your site to all of my fellow racers.
Thanks
Kevin
I am absolutely floored....... I received my hemet and
gloves in TWO days from the time I placed my order!! And that was with
normal ground shipping! The "Other" company I almost ordered
from would have cost me about $25.00 more, and they said my merchandise
would take from 10-14 days to arrive.. 8-( I have NEVER got an on-line
order in only 2 days before....just unbelievable service! And the gloves
and helmet are just perfect! You guys now have another "life"
customer, will get ALL my motorcycle stuff from you from now on.... Really
are the BEST!!!
Rick
"You guys have awesome selections at the right price.
This has been the most fun I have had shopping with you online catalog
and presentation. Very easy and accurate e-commerce store. I will never
go anywehre else!"
-M. Charles
Wow! I ordered a helmet at 10PM Tuesday and had it in
my hands Friday morning!! Great prices and great service too. I was really
impressed by your website's easy ordering procedure and live order tracking.
I'll be back for future purchases and will recommend your site. Impressive.
Thank you!
Sue
WOW! Just want to say thankyou so much for our order...We
Couldn't beleive how fast we got it...we ordered it on the web on 2/6
and recievedit tonight UPS..on the 2/8....It flew up here....Again thank
you for such excellant service to New Hampshire....by the way my husband
loved his Joe Rocket pants and dust cover
Brookie
Hello. I just wanted to take a second and thank you for
such excellent service on this order. I placed my order on Monday, May
9th, with the request that I receive my purchases by the following Saturday.
Much to my amazement, I received the jacket I ordered on Wednesday, and
the gloves on Thursday.
There were no hassels, no extra charges. I really can't
thank you enough. I certainly will recommend your company to anyone that
asks, and you can count on my repeat business.
Cheers!
Katheryn
I want to thank you for your excellent customer service.
I ordered my helmet on Monday. I received it on Thursday, just in time
for weekend riding. It is the right size and the right color. You are
great! I will definitely order from you again.
Thank You,
Evelyn Schiano
I would just like to say thank you for my merchandise.
I have never received a shipment so fast after ordering. My husband and
I had a bike run on April 1 but I didn't order my jacket from you all
until March 29. I figured I would just have to make do with a regular
jacket. I got my jacket and gloves from you with a day to spare. Thank
you for your incredible service. I will definitely be doing business with
you all again.
Thank you
Cristin
I left a voice mail with inquiring about a Shoei X-11.
Chris got back to me right away, and I placed the order Wednesday afternoon.
By Friday, not even 48 hrs later, the helmet was at my door. Unbelievable
service! I will not hesitate to do business with Tonker again. I’ll
be recommending you to anyone who will listen.
Thanks!
Scott in Elyria, Ohio
Excellent price. Super-fast shipping. Tonker's the best!
I will highly recommend to any and all. Hey, no wonder, you're South Florida
guys! Placed order with you after being totally ignored by accessories
staff at a local Honda shop.
You've got my business from now on.
Kevin
I cannot begin to tell you how impressed I am with Tonker.com.
After searching and searching in stores for a bike jacket that would fit
me and not finding ANYTHING acceptable, I turned to the internet and began
web-surfing. Being a woman, it's hard to find a jacket that fits well
through the chest. Most are designed for men and are either too tight
through the chest or, if you get them big enough to fit the chest, they
are too big everywhere else. It's hard to get that "just right"
fit. I found a Venom jacket on your site that looked like it would be
perfect, so I took a chance and ordered it. Within two days my jacket
arrived. Not only is the jacket stunning, but it fits perfectly. I am
astonished at the quality of the jacket and of the quality of your customer
service. Consider me a customer for life!!
Theresa
I got to start off with saying WOW! WOW! WOW! You guys
have the best site I have every seen. I have been checking prices on leathers
for a while and a friend told me about you guys and I am very glad he
did.The leathers were the lowest price I have seen and I ordered the leathers
at 3:26pm on Feb 15th and I had the leathers at 1:00pm on Feb. 16th. I
can't believe the speed of your shipping. The leathers are just what I
ordered and the price was Great and the Shipping is QUICK!!! Everything
someone would want in a place of business. I will be sure to tell all
my friends about this site..
THANKS FOR THE GREAT SERVICE!!
NICK
HOLY COW! My luggage arrived today...I just ordered it
yesterday afternoon, UPS Ground, expecting to see it sometime next week
at best. The saddle bags and tank bag look great...cant wait to go riding.
New Loyal Customer,
Aaron Plano, Texas
I received my helmet today! My husband got it for me as
a gift....I LOVE it!! Thanks for sending it so fast!
Cordially,
Heidi
Thank you for replacing my wife's jacket. Even though
it was just a minor defect on a snap button, we appreciate it very much.
Jeffrey
Stuart, thanks for the ease of ordering and the prompt
delivery. The jacket is sweeeeeet and I can't wait to use it although
i will have to as i live in VT; although it is supposed to be 60 today.
I'll be back.
Bob
My husband and I just wanted to tell you - YOU GUYS KICK
ASS!!! Thanks for your consistent and FAST service and shipping. You guys
are super competent and great to deal with.
Thanks again
Samantha
I got the new helmet last week (Diabolic). Let me tell
ya, you guys are the best! It got here fast and I am ultra impressed with
the helmet. It looks 10 times better in person. I also wanted to thank
you, the size is perfect.
Once again, nothing but perfect marks for service from this guy.
Thanks again,
Brian
I received my order yesterday. Thanks for the prompt service.
I will be visiting your website again when I need some more riding gear.
Ride Safe. Dr.Tramp.............
Order received today, Super Service!
Thanks,
Craig
Thanks a lot. I got my jacket today. it was very quick.
thanks a lot -
Pawel
I am AMAZED!!!!!!!!!! The tank bag is here in 24hrs. It
is exactly what I had hoped for. I CAN"T POSSIBLY BE HAPPIER. Thanks
so MUCH!!!!
Greg
I have bookmarked your site and will reference it first
when I have a need. You have great prices, an enormous selection, and
quality customer service. That is enough for make me keep coming back
and telling other.
Thanks!
Rob
Once again you guys are on the ball! I got the rain suit
today. That was very quick. Couple that with the good prices and you guys
will stay on my buying hotlist!
Mike
Received my cycle cover today. Thanks for the rapid service
and the regular updates. Will definitely recommend your site.
Thanks,
Dave
Thanks for the assistance and quick service, would definitely
do business with you again.
John
Thanks so much Stuart for the prompt shipping... My body
thanks you!!! =)
Scott
Stuart, Just wanted to let you know how happy I was to
get my jackets the next business day. Your company is Great! And I love
my Joe Rocket jackets the quaility is top notch and you guys through in
the hangers which was great.
Thanks again,
Katie
I received the Monza Jacket in record time - early enough
to give it to my husband for our early Christmas and he loved it. Thank
you so much for all your help. I would definately do business with Tonker
again.
Thanks again,
Happy Holidays,
K. Murri
I want to start off by saying your company by far has
the best customer service I've come across. Secondly, I've bought other
motorcycle products from other online sources and have never the products
delivered in such short amount of time for ground shipping, without any
2 day rush. I was very impresses.
I wish I discovered you guys sooner I could've saved lots of my cash.
No more motorcyle dealerships for me. You've got yourselves a brand new
loyal customer.
Paul
The saddlebags arrived today (Monday, November 1st) and
I'm delighted with them, the service and the shipping. Would highly recommend
your website to others. Thanks again!
Jerry
I was referred to your website by a colleague, and I
am glad he told me about Tonker.com. I had to email you and tell you how
impressed I am with how quick I received my helmets. Not only did you
deliver them the next day after I ordered them, but they were the lowest
price I could find anywhere! I will continue to use your website for my
motorcycle products and I will not hesitate to refer your site to my friends.
Thank you!
Brian--Mississippi
Received the jacket in 2 business days. It fits perfect
and is exactly what I wanted.
-Mike
Thanks Jay for your quick response. You guys have customer
service the right way. Have a safe and happy holiday to you and everyone
at TONKER.
Paul
Thank you, it shows it will be arriving tomorrow, that's
GREAT service, I appreciate it, Happy Holidays I will buy from you again
soon
Steve
Low price without outstanding customer service is no bargain.
You have blown my mind! The XL jacket arrived today; two days ahead of
the original shipment. Buying products on the internet for the first time
from a seller you haven't done business with before always produces a
certain pucker factor. Right now I have never been as satisfied with an
online purchase as I am with your company. Feel free to contact me any
time you need a testimonial.
Regards,
James
What can I say? I ordered my Joe Rocket jacket on a Tuesday
at 2:30 p.m. Eastern time. I received it 48 hours later. Unbeleievable.
Great customer service, AMAZING prices. I will order from Tonker very
soon.
Javier
I bought a HJC CL-Max Wineberry Helmet from Tonker.com
a while back. I love the helmet, the price was as low or lower than any
place else and it came several days before I expected it. I will buy from
Tonker.com in the future.
Thanks
Tom
I just wanted to say how much I appreciate your service!
I ordered the wrong size helmet and needed to exchange it for the correct
size. Your return policy, speed and accomodating attitude was fantastic
on top of having the lowest price I could find. Thanks, Scott
I want to thank you for your first class service!!! I
had ordered a jacket from another company and seven days later all I had
was a credit card bill and no jacket!!! So I gave TONKER a try and got
my jacket the very next day!!! WOW!! Thanks again and I will definitely
be ordering my next need from you guys!!!
Benjamin
Thanks for the great customer service! I ordered on Monday
and the items arrived today as expected. Great communication throughout
the process. I look forward to doing business with Tonker again!
Mary
You guys are fantastic, great price, super fast shipping,
I received my order yesterday afternoon. Thanks, I will do bussiness with
you again.
Darrell
Got the helmet early last week. Have not had a chance
to wear it on the Harley yet but it fits great and it's SO COOL!! I love
it. Thanks so much for all your help and for the great product! I will
be sure to tell all my friends about your site if they need a helmet!
Sincerely,
Mfelton
WOW!! Superfast service. I received my order the very
next day, in perfect condition, exactly as ordered. Your crew is excellent!
Thanks
Gary
I just wanted to send a follow up thank you note for the
service on the helmet I received from you. I found your company to be
extremely easy to work with, exemplary customer service and one of the
easiest internet transactions I've ever made.
Thanks
Ryan
The Joe Rocket order showed up today and looks great.
Your sales service is just as great! I'm impressed. Thanks.
-Matt
My liner came today. Thanx for your help. I'm a customer
for life, and will tell all my motorcycle friends about your site.
Lou
I received my helmet today and I wanted to Thank You for
the speedy service, the helmet looks Great, the wife loves it and I plan
on ordering another matching one for myself in a couple weeks.
Thanks Again for the Great service.
Frank
Once again I am thrilled with your service and prices.
Consider me a loyal customer. Keep up the excellent work!
Eric
Will, you have been awesome! I appreciate all of your
hard work and communication. Thanks again for everything you have done,
Erin
I would like to compliment your company and delivery service.
I got my order in less than 4 days and it was as easy as 1 2 3 .. It is
great doing business with you and I will be back. Satisfied in Fort Wayne,
Indiana.
Thank you,
Pat
I am impressed! Your pricing on my nolan helmet was second
to none. I just now got my ups mailing of it...literally a 48 hour turn-a-round...start
of order to finish...wow.
Being in sales I know what it takes to earn customers for life...you just
earned mine for life...I'll be back.
Thanks for epitomizing what customer service is all about...if only the
other 90% of the business world would take heed...
Regards...
Joe
Man!!! Talk about fast! I just got my stuff! What service!
I will be doing business with you again!!!!
Thanks,
Phil
Just wanted to Thank You for the incredibly fast service,
and EXCEPTIONAL PRICE on the two HJC-14(smoke) helmets we ordered just
4 short days ago. We received them today, and are completely satisfied.
We priced this same helmet at several local stores, and easily saved over
$75 per helmet through you, and that is with shipping figured in! The
purchase was easy, and I would recommend your site to anyone!
Francis
Will, I got the pants on thursday. Thanks for the quick
shipping. I will recommend my cycling buddies visit your site for great
prices and service. Hope you and your employees are okay in Florida after
this bad weather year there.
Mark
I ordered my Shoei x-eleven Norick 5 on 04/30/07 and I
went to the cayon with my friends the next day with it. WOW.... exellent
services and rocket fast shipping.. you guys at Tonker are the BEST. Thanks
a lot
Nick
I received the exchanged jacket yesterday. Fits great.
Thanks for the help in resolving my exchange. Tell your boss I said you
can have the rest of the day off!!!
Regards,
James
This is the second time I have ordered something from
you folks. You are really on the ball. Thanks again for the promp service
and order status update.
Regards,
Phil
Thanks for all your help. With this type a service I guarantee
you I will do business with Tonker again and tell my friends what great
customer service your company has.
thanks again,
Joe
Thanks Will for the update. I enjoyed doing business with
your company and look forward to doing so in the future. Thanks for the
service and individualized attention.
John
Your service is outstanding! I came to you for your prices,
but I will come back for your service. And I am telling all my friends
about you.
Thanks!
Lee
I can't say enough about you and Tonker. In fact for the
next week or two I'm sure I'll be telling the story of the last minute
clutch arrival and everything you guys went through to press your supplier
to make it happen. Service like this is so very rare.
John
You guys are the BEST! I have been buying quite a lot
of parts and access. on the Internet lately. This was definitely the fastest,
most pleasant experience I have ever had. Keep up the good work!
Rick
I've ordered from a few companies online, well known companies
and you guys are by far the best ive delt with and as long as you offer
what i need i will go through you guys for it. My helmet and gloves came
quickly and great customer service, i will swear by Tonker.com to everyone
i come into contact with. Great job!
dngrus03busa
Just wanted to tell you great job! Easy to navigate web
site, great prices, quality products and fast, inexpensive shipping. I
can't wait until I need something else for my bike.
Steve
My experience w/ Tonker has been outstanding. I am new
to motorcycles, and think I have found my prefered vendor. Thanx.
Ron
The packahe arrive a couple days ago. It came quickly
and was well-packed. The price and service was great and I will recommend
you to our group. Feel free to check it out at www.vn750.com
Thanks,
Mike
You guys are amazing! I ordered the helmet on the 18th
and it arrived on the 19th! Way to go with customer service. Thanks...John
Outstanding!! Beautiful helmet at the best price on the
web. The order was shipped the same day and arrived in 48 hours, and the
shipping charge was very reasonable. Great communication, too.
I'm very happy, and I will be back!
Joe
Just wanted to drop a line to say dealing with tonker
was an absolute pleasure! The only mistake that was made was by me, ordering
my son the wrong size moto-x jersey. Tonker got back to me with a return
authorization within minutes and it was all taken care of in no time.
This is the best experience I've ever had in the world of online shopping.
Mike S.
Tonker.com had the best prices and I ordered a JR jacket
and some Nelson Rigg bags. Everything came on time and as expected. I
was notified by email during the entire process. You will have all my
future gear sales!
Thanks
Abel
I ordered this past Tuesday morning, and received my merchandise
intact on Thursday afternoon. Thanks for providing such terrific service!!!
Alan
Folks,
You're very welcome, I received the helmet in LESS
then 24 hours..Amazing turn around time....Thanks again.
Plin
Ok... I must admit,I thought all the feed back comments
on your site were.....well.. ..lets just say made up. That thought was
quickly,and I do mean QUICKLY put to rest when just 24hrs after placing
my order it arrived on my door step. By the way, I only paid for regular
ground shipping. Well enough email, Im going to go place another order
with www.tonker.com.
Chris
The jacket arrived Monday, July 26. In great condition.
The size is just right. I appreciate the service and the extremely fast
delivery. Thank you. I will certainly do business with you folks, again.
The jacket arrived Monday, July 26. In great condition. The size is just
right. I appreciate the service and the extremely fast delivery. Thank
you. I will certainly do business with you folks, again.
Ken
I received my jacket today it is a perfect fit. I am very
happy with the quality and the delivery time.
Thank you,
Jeff
Congratulations on a business model that is both prompt
and responsive. Each time I order through your site I am pleasantly suprised
by how well your business is run. Yours is the first site I look for when
purchasing motorcycle related items.
Thank you, Ken
I love telling others to shop with you because I have
supreme confidence that they will have as pleasant an experience as I
always do. Keep up the good work and I wish you much continued success.
Gregg
Unbelievable service - I placed an order for an HJC helmet
Wednesday afternoon at 2:00pm - had it shipped UPS ground - and it showed
up at 9:15am Thursday morning. And to top it off, you had the best price
I could find. I wish you would expand your product line so that I could
buy all my motorcycle items from you. First class operation!
C. Heath - Mississippi
Thanks for the great service. I received the tank bag
with in a few days of the order and it has weathered several rain storms
since. Your site is on my favorites list and is the first place I look
when shopping for the riding season.
Thanks for the exchange jacket for my wife. She will be
returning the 1st one. Your service was great and I will post your site
on the COG 'Concours Owners Group' list with a good report... Am waiting
for my friend to tell me which 1st gear leather pants he has that zip
up to the JR Sahara Jkt...
Paul
I really enjoy all of the items that I purchased from
you. I know where to shop the next time I need anything or have questions.
Mike
I have been trying to get gloves for a whole month now
from other stores. I took a friend recommendation and ordered from Tonker.
You guys delivered them to me in two days. Never again will I order equipment
from someone else for my bike.
Leung
Have ordered several times from Tonker and have been impressed
with your fast devivery service. Several days at most for delivery. Had
to return a jacket for larger size and entire process was less then six
days. Your prices are competive (if not the lowest I have found) and service
is what one expects but usually just hopes to receive. Have recommended
your site to several friends based on my experience. Thanks
Fantastic service! I ordered on Saturday and got my helmets
on the following Wednesday. Fort Lauderdale to California at light speed!
And at 40% off retail...absolutely amazing. Thanks Tonker!
Got the jacket today. Its awesome! I love it. Look forward
to doing business with you again!! Thanks
Rich
You are the best. I love ordering my riding gear from
Tonker!
Elisa
Hello - just wanted to say thank you. The helmet arrived
right away, no problem - great packing too! Exactly what I wanted - a
high-quality helmet at a great price with excellent service.
Regards, Patrick
Unbelieveable... Ordered JR Jacket Mon. Received it Thurs.
Fast, simple purchase. Feel like an Idiot for putting up with $%&*&*$#
and their inept ways. I've only had mail with Will G. and Stuart S. so
far...but I know I'll get around to everybody sooner than later! Thanks
for the prompt service. You have gained a loyal customer. Thanks again,
Don
You guys are awesome!! I received my credit like the speed
of light (even though it was my fault in ordering the wrong things!) and
now today I received my new jacket! All of this took place within a weeks
time!! You guys are the best when it comes to customer service and awesome
products! I just wanted to let you know that you have a customer for life
and I will always look to you guys first before I purchase anywhere else!!
Thanks again for being such an excellent company to do business with!
Sincerely,
Gary
This is my 4th or 5th time ordering from Tonker and every
time the experience has been great. My last order for a Shoei X-11 helmet
was placed on Tuesday and received on Thursday, and the price was great.
I was about ready to order a pair of carbon fiber Yoshimura slip-ons,
but alas an inattentive driver in a minivan totaled my bike (thus the
need for the new helmet!). When I replace the bike, I'll be back for more
goodies.
Vern
Just thought I'd let you folks know that my order arrived
and I am as pleased with the product as I am with your prompt and friendly
service. Will deff be a repeat customer.
Best,
-BKS
On customer service I have recieved always great service
from your company. It is difficult at times to know what will fit or what
product works well. Your flexible returns policy helps. Keep up the great
efforts and keep the prices low.
Jim
I have been treated very well by Tonker. I will continue
to do business by you.
REV
Yes the service has been great from Tonker. Prices are
fair and delivery of items quick.
David
I think Tonker has some of the best customer service around.
They have always been on the ball and courteous. It has been and will
be a joy to continue being a customer of Tonker.com.
Loyal Custmer
Jeremiah
Ordered a jacket and vest on Thursday, received them on
Friday. That's
faster than getting around to going to the dealer! Thanks....jim
Thanks for the excellent service! I received my order
today and must you say you are one of the best companies I have dealt
with on the internet as far as pricing, communication regarding the order
and delivery. I look forward to doing more business with you in the future
and will be sure to recommend you to my friends.
Karen
Just wanted to say how satisfied how I am with my order
and your service. I ordered on Monday and received the order on Wednesday.
Everything is perfect ! I help to moderate a website, ZX-12R.org
. I will post my praise of you guys there as well.
Thanks
Scott
Your order arrived yesterday as you said it would. Everything
was packed and well protected. Thak you for your prompt service. I will
be sure to use you again, in the future, and will advise my friends also.
Thanks again.
Henry
Just wanted to thank you for the great deal and fast shipping
on my new HJC helmet. Your price not only beat the local shop by thirty
bucks, but it arrived just 2 days after I ordered it! Wow! Just dropped
another order for more gear from you.
Eric
Now, this is what customer service is all about. Tonker
has absolutely the best HJC prices on the net, I was able to track my
order right through your website, and my helmet arrived in just a few
days. I will definitely look here first for my other motorcycle needs.
Thanks,
Eric
I ordered my helmet 4/30/04 received it 05/04/04. You
had the best price I could find on the Internet. I will let the Sportster.org
list know about Tonker.
Thank you
Ernest
You guys are FAST! I ordered a HJC helmet (best price
on the Internet by the way) and a Nelson-Rigg bike cover. Both arrived
before I knew it. Your prices are great and service is too. Thanks!
Jo & Jody
JUST WANTED TO SAY THANKS ON THE GREAT SERVICE YOU GUYS
DID ON THE SADDLE BAGS
RANDY
Dropping you a line just to tell you what a pleasure it
is to do business with you. I ordered a new Symax helmet on Sunday and
received it on Tuesday at noon!!! Do you have a facility in Van Nuys,
CA? That's where it shipped from and it was exactly what I ordered at
the absolute lowest price on net, period. I will certainly order from
you company again in the near future and tell all of my riding friends
to do the same.
An extremely satisfied customer,
Terry
I had one of my friends buy online from you, because I
loved the speed of your response, and sure enough you did not let him
down! I want to tell you, I am glad to know of such a great service oriented
business like yours. I will continue to buy from you, not because your
great, but because you are setting the pace...
Gratefully,
Ironmorph
You guys totally came through!!! I ordered some Joe Rockets
Phoenix shoes that I wanted by Friday the 16th. They arrived on Thursday,
the 15th. GREAT JOB!!!! I wish more websites were like yours. If I need
anyting else, I'll be sure to look at www.tonker.com!!!
Thanks again.
Cris
I appreciate your prompt service. I don't know if you're
the business owner, but you'll get my business the next time I have need
for MC gear.
Chuck
I received the bag today and it is Great. The shipping
was super fast and the bag looks good on my Harley. Thanks a lot.
Dave
Recieved the helmet today. Amazing. Ordered on Thursday
and received on Monday. I will definitely order from you again plus tell
me friends about you. Great prices, great service, great company.
Thanks,
Lou
Thank you for the tracking #. But it just arrived. I was
told on the phone it would take 3-4 days to get here and I received it
the next day. That was great service. You guys had even sent me emails
that the order was taken care of. Most companys don't do that and just
send junk mail. I will pass your company info along to others and look
forward to dealing with you again.
Thanks
Steven
You guys ARE amazing! I though, "Yeah, right,"
when I read the testimonials on your web site. But, I ordered on Sunday
and it got here today (Tuesday)!
Thanks,
Josiah
I just want to say it was a pleasure doing buisness with
you. I looked at many websites trying to find a helmet I liked and your
site definately had the best selection on the internet. In addition to
having the best selection, you also had the best prices. I had no trouble
ordering and just 2 days later my new helmet came. Great service, thanks.
Yahya
I just want to say thanks for how quick and efficient
you guys were at sending out the product. I will most likely purchase
from Tonkers agian because of the low prices. Thanks again
Sincerely,
David
I don't order often through the internet due to the constant
slow service and lack of customer help! But, with your company it has
been a pleasant surprise. I live in Michigan and placed an order for two
new HJC-12 helmets on Tuesday March 23 and they were at my door on Thursday.
As a matter of fact the helmets arrived before the cost of them was taken
out of my checking account. Thank you for the great service and price
I will be telling everyone that I know about your company.
James
I have to say I do a lot of Internet shopping and your
company is by far one of the best experiences I have had..Your prices
are GREAT and your customer service is second to none !!! I will and I
will make sure my friends do all our business with TONKER.Com
Thank you for everything !!
Chris
You guys are great. I am truly impressed with the speed
of your processing my order. This is the second time you have been so
quick to deliver my order. I think you have excellent products and your
service is outstanding! I will be sure to tell my friends about this.
I wish you stocked more after market parts, I would be able to give you
more business!
Thanks
Ironmorph
I have been ordering merchandise from the internet for
several years now and some of the experiences have been good some bad.
I ordered a RF1000 helmet from Tonker a couple of weeks ago and you exceeded
all of my expectations. The product shipped the very day of the order
and it arrived within four days in perfect condition.
John
I just wanted to say thanks for the order. I recieved
the helmet yesterday.......great fast shipping. I am looking forward to
doing business with you guys in the future and will be recommending you
to my friends.
Thanks !!
Chris
I would just like to write to you and give you praise
on your customer service. Not only do you offer low prices and super fast
shipment, but excellent customer service when it comes to exchanges and
refunds. I am amazed at the way you handle internet customers so well.
I will forever be a customer and will refer you to all of my friends.
Keep up the good work it does not go unnoticed.
Carlyle
I'm impressed, very impressed! I ordered an HJC helmet
over the weekend and received it the following Tuesday morning. I had
read the customer comments on your web site and wondered if they were
for real. They are and I'll make your web site my first stop from now
on and when my friends and I talk motorcycles, they'll be hearing good
things about Tonker.com.
Best Regards,
Rick
I was a little leary ordering from you guys on line because
the prices seemed too good to be true. My Joe Rocket jacket and HJC visor
arrived so fast I could not believe it. I will recommend you very highly
to all my friends who ride. Once again thanks for a terrific buying experience.
Dave
What great service. Received my order Yesterday 3/9 just
as scheduled.
Thanks Again.
Phil
I really like your email news and ads...good job....it
keeps your name in front of me.
Harry
I have been shopping the internet for years, but I've
got to admit I have never had faster service than that supplied by Tonker!
I only found your site on Wednesday, March 3, and ordered a Joe Rocket
jacket at the absolute best price I've ever seen. I couldn't believe it
when the jacket was at my door on Thursday, March 4, in perfect condition.
Thanks for a great product at a super price with superior service!!
Roy
Words cannot begin to describe how pleased I am with your
company. Your customer service is A+++. Your pricing is A+++. And your
delivery time is A+++. I ordered an HJC Symax helmet on line Tuesday night
this week and it was on my back porch when I came home from work Thursday
afternoon. Great price, great service and superfast shipping. What else
could anyone ask for? A discount you say. Well that's exactly what I got,
because I am a member of the Volusia Owners League I received a 5% discount
on the price of the helmet. You guys are #1 in my book. I'm telling all
my on-line friends to order from Tonker. Thanks again.
Kenneth
Just wanted to say GREAT job. My order arrived today and
the service was excellent.
I just wanted to say thanks for getting my helmet here
so quickly! I ordered it Saturday night around 11:30 pm and when I got
home today it was here! The weather is absolutely beautiful here in Connecticut
right now so I'm going to put my new helmet on and go for a spin. Again,
thanks for the quick response.
Sincerely,
Mike
The bags are terrific, already on the
bike! I am very pleased with your ultra fast service and great merchandise.
Thanks,
Keith
I just wanted to say thanks for getting my helmet here
so quickly! I ordered it Saturday night around 11:30 pm and when I got
home today it was here! The weather is absolutely beautiful here in Connecticut
right now so I'm going to put my new helmet on and go for a spin. Again,
thanks for the quick response.
Hello all, Just got my helmet exhange and am very happy
with our business transaction.Hope to do some more in the future.I have
mentioned your site on the volusia owners league site.Maybe I can get
some more people to check you guys out!! Mike
I just wanted to say thank you for SUPER LIGHTENING FAST
shipping, the products I received were tip top, your web store is very
user friendly also. I placed my order 2/08/2004 and received 2/10/2004
WOW!!
Christopher
I wanted to thank you so much. Both my husband and I have
ordered clothing from Tonker and we are very pleased with the promptness
of delivery and response to our questions. I am director of a Women on
Wheel's chapter in Tucson, Arizona and will tell all of my members about
your great prices and service.
Elisa
I just order a set of gloves from you, and I just want
to say Thank you. Your web site looks great and it's easy to find the
items. Great work. You already have a new customer. I will pass the work
aroud with friends. Great day to all of you
Sincerely,
David
To whom it may concern: A few months ago I purchased the
First Gear Thermosuit from Tonker.com. I just wanted to drop you a line
and tell you how wonderful the product is. I drive my '84 Goldwing back
and forth to work weather permitting. We live in Lubbock, TX and the wind
always blows here. The First Gear thermosuit is great!!!! I have ridden
in temps down to 24 degrees and am warm and comfortable with the suit
on. It is easy to get into and out of, very high quality construction
and very useful in the cold weather. Now the only thing that keeps the
Goldwing at home is the snow and ice. Thanks again for a wonderful product,
great service and a great price!!
Dennis
I’m writing you guys to let you know how much I
appreciate your service. I have now ordered three items from Tonker and
could not be happier with them. Not only are your products wonderful but
your customer service is equally great! You guys provide a great service
at an affordable price, I will continue to buy accessories exclusively
from Tonker and will also spread the word to everyone I know. And once
again, Thank You!!
Ryan
Hey......it got here light speed....Thanks for the superfast
service....it makes more of a difference than you know,(maybe you already
know that).....I will look to your site first for anything else I need...
Thanks again, James
Thank You Tonker,
Your interpersonal and operational customer service is Outstanding! I
placed my order over the internet after speaking with a customer service
representative. I received my boots timely and they are perfect... just
as your customer service representative described them on the phone. Thumbs
up and keep up the great service!
A Satisfied Customer,
T. D.
I received the helmet before your e-mail. It was very
fast , I was surprised. I am really happy with the prompt service and
the Helmet both. It was a pleasure doing business with Tonker and I hope
tonker will serve me in a similar way again in the near future for my
motorcycle needs.
Thank you again.
Munir
Hey......it got here light speed....Thanks for the superfast
service....it makes more of a difference than you know,(maybe you already
know that).....I will look to your site first for anything else I need...
Thanks again, James
I am writing after my second purchase from Tonker.com.
Tonker is the best place I have found on the net. Your prices are outstanding,
your service has me pleased beyond words and the speed with which you
handled my order was shockingly fast. My family and I will be shopping
with Tonker for a long time.
Thank you and keep up the good work,
The King family
Thank you for your follow up. It is unusual to get this
kind of service from on-line stores. I have had quite different service
in the past. I will be sure to add my feed back on your site as well.
Thanks again.
John
Unbelievable! You guys are the greatest. I'm looking at
the helmet right now. I expected it Friday (i.e., 3 days post-shipping)
and you paid for "Next Day Air" (i.e., 3 days post-purchase).
Outstanding customer service! I'll definitely be back in the future.
Cheers,
Ron
This is the third time that my wife and I have placed
orders with you and I must say that the service is fantastic!!! which
is something that I can't say for other companies web sites that we have
ordered from. Keep up the good work and Thanks again.
Paul Lonski
Dear Tonker,
You’re a real find.. You had exactly what I wanted, promptly delivered,
and at the best prices I found on the web. My new BMW F650SC and I could
not be happier.
You’ve got a clean, well designed website, plus it’s fast
— and the iTunes-like navigation strip up top is really helpful.
I’ve been recommending you to my friends, associates, and anyone
looking for motorcycle gear and accessories at great prices. Thanks very
much! We’ll do some more business soon.
Ian
Will:
You've done a great job of keeping me informed on this order. Thanks and
I look forward to more shopping with Tonker in the future.
David
Much to my surprise and delight I received a box from
you folks yesterday with exactly what I wanted inside!!! Two XL First
Gear Thermo jackets; exactly the same as what I've been wearing for the
past four winters.
Thanks VERY much for your excellent customer service!!
Leland
Stuart:
I received my HJC CL-33 helmet today. The fit and finish are
impeccable! I am very pleased with the product and your service, and
will not hesitate to make future purchases.
Stuart,
Got the helment! Looks great...Thanks for the fast and
accurate service!!
James Price
Wow! I order the Joe Rocket Jacket yesterday and it came
today. It is absolutely beautiful. I know my husband will be just thrilled!
Thank you so much for all your help and your exceptional service.
Debbie
Thank you so much for getting the jacket I had ordered
shipped to me in time for Christmas! It is to be my children's present
to me, and they are very excited to "surprise" me with it because
they know how much I want it. There is nothing quite like the look in
a child's eyes when they know they are giving a "really good"
present to someone they care for. I really appreciate the effort you made
to get it delivered, and I hope you and your families all have as merry
a Christmas as I am sure we will.
Sincerely,
Kurt
THIS IS JUST A QUICK NOTE TO SAY THANK YOU FOR GETTING
MY ORDER TO ME THE DAY BEFORE CHRISTMAS!!!! I ORDERED ON THE 21ST AND
GOT IT ON THE 24TH. GREAT WORK AND THANKS AGAIN.
Linda
Thanks for the great deal on the Symax, HJC. I enjoy your
newsletter
and you never know when I may see something I need and order
from you all.
Dirtdog
First I wanted to tell you I am 100 percent happy with
your quick service. Three days after ordering the new RF1000 Shoei I was
taking it for a test ride.
Thanks,
Richard
Thankyou. order was received super
quick and looks great. just hope Santa got the right size:>) thanks
much lori
I just wanted to let you know how much I appreciate the
service I received from your company. This was my first order, I usually
order from another company we have dealt with for years and I just happened
on your site. I received part of my order within one day of ordering!
I couldn't believe it. The rest came within a few days. I will definitely
order again. Thanks so much for making my Christmas shopping so easy!.
Happy Holidays,
Debbie
Thank you so much for getting the jacket I had ordered
shipped to me in time for Christmas! It is to be my children's present
to me, and they are very excited to "surprise" me with it because
they know how much I want it. There is nothing quite like the look in
a child's eyes when they know they are giving a "really good"
present to someone they care for. I really appreciate the effort you made
to get it delivered, and I hope you and your families all have as merry
a Christmas as I am sure we will.
Sincerely,
Kurt
On Monday, December 1st I called Tonker to order a jacket
for my youngest son. I was not looking forward to making this call for
several reasons. First, I had gone into a local bike shop and found people
long on attitude but short on help; second, I haven’t had luck ordering
on the internet; but most of all I don’t know anything about motorcycle
equipment or gear. To my great surprise and pleasure Stuart was friendly
and very helpful. He even promised by son’s jacket would arrive
in a few days. This was too much to believe. I just wanted it before Christmas.
When I arrived home Wednesday evening the jacket was at my door! Christmas
miracle?! I was so impressed that I wrote to my brother and two of his
friends who have bikes and told them about the service I received. Tonker
has any business I or my family has in the future. Thanks, Stuart, for
making my experience with your company a very pleasant one.
Sincerely,
Charlene
Great price! Great service! Immediate delivery (next day)!
Thanks,
Bill
Recently I have placed four orders with you. It is always
the same. Good products, good prices, and good service. Now that's a good
deal.
John
I recently received my ladies First Gear Kilamanjaro jacket
and I just have to say thanks! I've been wanting the new model since it
first came out. I have the old model Kilamanjaro jacket (see below) that
is still in great condition and couldn't justify the new model with the
price being so high.....that is....until I checked out your site. Not
only was the price more than right but you had my size in stock!!! We've
had great weather here in NJ considering it's November and I've already
had a chance to put several hundred miles on my new jacket. I love it
! I am so happy I've found somewhere that has a large variety of women's
motorcycle gear and GREAT PRICES to.
This wasn't my first purchase from Tonker and it definitely won't be the
last. As Arnold would say, "I'LL BE BACK".
Have a great holiday season.
Laura
Weather is about to change here in Texas and I was hoping
to get the suit before it does. We placed the order one day and received
it the next,,,all in good order !
Thank you very much !
Ed Morris
Happy to say that my first experience with Tonker.com
has been a very pleasant one. Not only was your price on the HJC AC-11
the lowest, but the delivery time and customer service was first rate!!
You've got yourself a repeat customer.
Thanks so much
Floyd
Hello Tonker,
Got the helmet today, Friday 11/14/03. Thank you for the quick response.
Helmet looks great. Shipping package was in perfect condition.
Regards,
Gerardo
Happy to say that my first experience with Tonker.com
has been a very pleasant one. Not only was your price on the HJC AC-11
the lowest, but the delivery time and customer service was first rate!!
You've got yourself a repeat customer.
Thanks so much
Floyd
Thanks for the info on the Joe Rocket gear. I guess the
distributor doesn't realize that there's currently a poor job market out
there and people are leary about how much money they're going to be willing
to spend on something that may not necessarily be a need but more of a
want. Too bad though, I liked the look of the meteor jacket (a want :-)
), but I'll take your word about the First Gear products.
Thanks again
Tim
I just wanted to take a moment to thank you for deciding
to discontinue the Joe Rocket brand and lower the prices on FirstGear.
FirstGear has always been my favorite line for high-quality clothing in
a price range that I can afford. Now with deal that you have struck with
the company, I am a loyal customer of Tonker.
Thanks again,
Lamalani
I am happy to hear what
you have been communicating ... sorry I havent been in touch but our riding
time is slowly dwindling into winter and rain season ...
Joe rocket might as well be joe blow as
far as im concerend ... yes I haved the highside gloves and they are awesome,
but I have a Gericke tirbal jacket that is second to no rocket ... and
you state the truth ... FAR SUPERIOR in all other aspects.
Congrats for one side and sorry to
hear about the other ... sometimes people think they are just too good
.... hail to firstgear!
Ron
Tell your distributor that eBay is still an option. Bet
he sees a dramatic
loss in sales next quarter. Rocket stuff is good, but I won't pay the
prices
the local retailers charge...you were the only outlet that had it priced
at a
level that made it attractive compared to other stuff.
Tom
Hello stuart,
you probably will remember me, my name is Bill. i bought a joe rocket
blaster 03 model, last years. it was the red white and black jacket. i
just wanted to say for you and all your customers what an amazing business
you run. i called motorcycle accessory warehouse for a jacket which your
distributor had but MAW didnt have in stock. they had a great deal going
on and i wanted this specific jacket. they wouldnt go out of their way
for me at all and i did all the research to find it. when i called joe
rocket themselves to find that they did still have it they gave me tonkers
number and tonker told me if they have it he can get it for me. not only
did he get the exact jacket, color and size, but also within three business
days and tonker didnt even have it in his store. And finally to top it
all off not only did he match the price but he beat their price. not only
was i pleased with their service but my mother as well because as it turns
out this is a christmas gift and any amount of money she can save the
better. thanks for all your effort and i will continue to do business
with you in the future.
Bill (very pleased customer)
I just wanted to send you a quick note and let you know
that the few times I have purchased items from Tonker it has been and
easy process and the items always arrive promptly. Recently I received
a helmet with a couple of scratches on it and it was taken care of by
Will. I just wanted to say thanks. Customer service means everything to
me (since that is my field) so I truly appreciate it when I receive good
service.
Thanks again.
Libby
My husband loved his gifts! Thank you so much for your
great and prompt service. I hope to order products from you again. Please
put me back on the "specials" mailing list.
Take care,
Yasmin
This is the third helmet we have ordered from the Tonker
web site. We have been extremely impressed with your efficiency, reliability,
and pricing. It has been a completely satisfactory shopping experience
to date.
Thanks very much,
Liz
Thanks for the speedy delivery. I am very happy withmy
purchase through you guys.
Thanks again,
Greg
I just wanted to take this opportunity to say what a
wonder experience it was doing business with you company. I ordered the
wrong jacket (my fault) and was able to exchange it for the correct one
without any hassles. Plus, the speed at which I received my exchanged
jacket was fantastic. I will gladly do business with your company in the
future and will be sure to recommend you to all of my friends. Thanks
for the great customer service.
A Satisfied Customer,
Jason
You have a very happy customer. Not only was the transaction
executed perfectly, I could track my shipment almost to my door and right
on time. The shipment was due on Sept 12 and arrived at my door on that
morning as the UPS site said it went out for delivery a little after 7
am. And, on top of that I saved considerable $$$ and articles fit, and
in perfect condition. Thanks Will and Stuart, the people working behind
the curtain.
Cheers
Brian
Stuart, I want to take a moment to express my satisfaction
with Tonker. This was my 1st experience with you folks. The All-Season
cover I ordered arrived promptly and is a perfect fit. Tonker's pricing
on Nelson-Rigg products is outstanding.
I'll be back
Blas
My name is Robert and I just ordered a jacket and gloves.
Service is awesome, everyone I talked to was great. If anyone is in the
cedar point area this weekend wave at the happy guy in the blue and white
joe rocket jacket and gloves. You folks are awesome.
Robert
Just a note to Thank You for an exceptional experience.
I received my new SHOEI helmet. The helmet is impeccable. Tonker provided
me with a solid product at the lowest cost with assurance on my ability
to return the product if size was an issue. Thanks again for a great experience.
Kevin
Just a note to Thank You for the rapid service, I received
my First Gear jacket and new Shoei this afternoon! Everything is great
and all fit great as well. I wanted to say that Tonker has just locked
in my business...I appreciated the fast call to let me know the non-availability
of items previously ordered and I truly appreciate the fast service and
response from all of your staff!
Extremely Satisfied! Dane
I just wanted to send my sincere thanks for the excellent
service I received! My helmet was delivered a little while ago - that's
less than 24 hours since I ordered it! Fantastic job! You've got my business
and I'll spread the word as well.
Thanks a million!!
-Stacy
I just wanted to thank you for the most profesional service
I have seen in a long time. I was trying to purchase a helmet from another
company due to a recommendation but it turned into a nightmare. They lied
for 2 ½ weeks about having and shipping a helmet they never had
and then charged me for it. I called you and you confirmed you had one
and then shipped it. I had confirmation and tracking info and I had it
in 3 days and I am extremely happy. I will recommend you and will purchase
more products in the future
Thanks Steve
I ordered a jacket and Maura took the time to call and
say that you didn't have the size I was looking for. I had an alternate
jacket in mind just in case and changed the order. I was extremely pleased
with Maura's help and with how fast I got my item. The jacket, Joe Rocket
Atomic, is awesome. I'll be referring you to others and will be back myself.
Thanks again
Tim
This is the first time that I have purchased anything
from your organization. Kudos to your staff for an excellent job. My order
arrived via UPS yesterday. Outstanding job. Keep up the good work.
Charles
This is the first time that I have purchased anything
from your company. I want to praise you and your staff for an excellent
job. My order was placed, Tuesday 08-05-2003 -- I got quick confirmation
and notification of shipment. My order arrived complete via UPS yesterday
(08-07-2003). Outstanding job. Keep up the good work. My boss recommened
your site and I will pass it on to others....
Gary -- West Virginia
Haven't taken the time to thank you for the fast shipment
of the Nelson Rigg Defender 2000. It arrived before my new bike did. It's
a great cover. I'm also pleased with the Joe Rocket Phoenix 2.0 jacket
I ordered in June. It's comfortable in the 80-85 degree range. I am sure
I will be back for other items as time goes on.
Nancy
My wife and I have been preparing for a run from California
to Hyder Alaska this August. We ordered several items and due to our lack
of experience we did not order the right sizes. But with the help of the
Tonker staff we were able to return our items get the right sizes and
get completely out fitted for the run. I cannot express how helpful the
staff were. As another benefit, I searched the web and local vendors and
NO ONE could compare with the Tonker prices. I estimate that on a $500.00
order we saved over $150.00 over the local vendors and at least $100.00
on the other web sites.
Thanks, We Will Be Back
Mike
I stopped by the dealer and was sold on the quality and
value of the HJC AC-11 Helmet. They did not have stock yet but offered
to order one for me only if I would pay 50% down and pay a 20% restock
fee if I didn't like it. They would only offer me a discount of 10.00
off the ridiculous price of 229.00. I purchased from you guys for 144.00
and received it in 3 days, you notified me within a couple of hours by
e-mail regarding the shipment and in no time I had a tracking number.
You guys are the best. I have also told all my friends of your great service.
Thanks a million,
Charles
Thanks for the information about my order. The jacket
arrived yesterday and fits perfectly. Your company saved me $50! I will
definitely be ordering from you again.
Jamie
I received my jacket today, having only ordered it yesterday.
Service was excellent and delivery virtually immediate. I'm a 110% satisfied
customer.
Neal
Hi Stuart,
Thanks for the prompt reply! I will be doing business with Tonker again
in the future, for sure.
Holly
Again thanks for all your help in this matter. I'm sure
in the future we'll do business again. Hat's off your customer service
is excellent. Enjoy your holiday(JULY 4th)and be safe.
Asby
Thanks Maura. I really appreciate it. I have already told
several of my friends about you guys. Hopefully they will make a purchase
and benefit from the same great service that I have.
Jesse
I just want to say, you guys rock! Every order I have
placed with your company has been shipped in and received in record time.
I would rather verify apparel sizes at another vendor location, then come
home and order from your company just because of the customer service,
which I did with my last order.
Thanks again and keep up the good work!
Doug
Just a quick note to thank you for your email specials.
My single purchase experience from tonker was excellent. I'm sure there
will be more.
Steve
Awesome, thank you. You guys have some of the best service
of any online business ever. Thanks again.
Josh
I must say you are likely the best for customer service
response I have experience on the internet. I will keep this experience
in mind when making future purchases and passing along recommendations.
Jave
Hi Stuart:
I wanted to thank you for getting me all of the items I needed for my
trip to Italy. It was especially good because Italy experienced the hottest
temperatures in June for the last 100 years. Everything worked out great
and your efforts to get me the correct size gloves were much appreciated.
I'm happy with all the items I bought and happier with your service. I
will be getting some riding shoes from you soon.
Again, thanks for all your help. You've got a happy customer at this end.
Ciao,
Doyle
Stuart,
Received my bags today. Thanks for the great service. The bags are going
to be perfect for my application.
Thanks again.
Don Oswalt
I wanted to thank you for my recent shopping experience
with your shop... very easy to navigate website, low prices, fast shipping.
Will be a repeat customer.
regards, Bob
Of all the experiences I have had dealing with on-line
retailers, yours was by far the most pleasant and satisfying. Your customer
service is exemplary and should be a model for everyone. Consider me a
very satisfied customer.
Sincerely, Lionel M.
I just wanted to say how great the prices and, more important,
the service are at Tonker.com. A mistake was made on the first order I
placed, and Stuart went above and beyond to make it right--no questions
asked. I haven't been this pleased doing business with anyone--online
or elsewhere--in a long time. Keep it up!
You guys are outstanding to deal with and I will defenitely
continue to purchase rom your company,
thanks Mike
Maura,
Thanks for the help. I just got a new yellow bike yesterday so the yellow
large will look cool! Be sure to tell Stuart that this is addressed to
you!
Cheers! Richard
Hey Stuart.... just wanted to let you know I'm really
pleased with my Kili jacket I bought from you. Thanks again for the great
deal and wonderful service on that purchase.
Juli
Stuart,
The jacket arrived today. That was quick just in time for the weekend
if the rain stops and the sun comes out. I thought both you and Maura
handled the exchange of jackets well. I'd give you an A+ and will definitely
recommend Tonker to friends.
Nancy
We ordered Joe Rocket Ballistic pants from Tonker. The
price was better than we'd seen anywhere and you had my size (TALL) and
my wife's in stock. They arrived quicker than I expected and we LOVE them.
The quality of the product, the fit, and the usefulness in our area is
just about perfect. Thanks for offering quality products and great prices
-- and the speedy service!
Bret
You guys are the best on the internet. I ordered a cobra
exhaust on sunday and had it on my bike on tues. Your customer service
is second to none. I will be doing more businesss with you in the near
future. Thank you very much for this great transaction.
thanks, Milt
Thanks for sending me updates on specials and the extra
time and care in each and every letter/email you send. Customer service
is the key to repeat customers
Cliffie
I ordered my RiggPak from you on Tuesday just before noon
and it arrived at my home on Wednesday before three o'clock. It dosen't
get any better that that! I will highly recommend you to all my bike friends
and you can look forward to more of my business in the future.
Thanks, Joe
You guys ROCK!!! :)
I was so surprised to get a call from my office
Thursday afternoon to say that my jacket had arrived! I thought it might
come in sometime this week, and was resigned to riding Memorial weekend
in my hot leather jacket since I'd ordered so late. Wheee! And I didn't
even request overnight shipping!
Thanks a bunch!!
-Jocelyn
I received my package on Friday afternoon. Thanks for
the OUTSTANDING customer service
Kevin
Thanks, it has been great doing business with you.
Timothy
The HJC Sy-Max helmet came today. It is great! What can
I say but...way cool. Hitting 80, nice, hitting 100....great!
Thank you for your service.
Doris
Thanks Stuart, I really appreciated your help this morning.
I am looking forward to doing more future business. Have a great day.
Rob
Stuart,
I received my package on Friday afternoon. Thanks for the OUTSTANDING
customer service. I already have a couple of other riders lined up to
ordwer stuff from you.
Sincerely,
Kevin
Stuart,
I got the gloves today. I just want to say thanks. Even though they didn't
come in with the rest of the stuff you provided good service and I will
certainly buy something from Tonker in the future.
Alex
I was very impressed with your service, and my wife loves
the Joe Rocket Ballistic 4.0 suit that I ordered for her. I will definitely
order from you again.
Thanks,
Mike
The jacket arrived today, I am very happy. Quick response,
good service, you folks are excellent. I will make damn sure, everyone
knows where to pickup a similar jacket.
Stuart, It's going to be delivered today. Can't ask for
better service than that!! Thanks,
Charlie
I just want to say thank you! I was very pleased with
the service I received from your company. The helmet I ordered came in
only a couple of days; I got it cheaper than I would have in the store;
and I am very happy with the helmet itself. It is rare that I get such
good service, so again, thank you!
Tonya
Hello Stuart,
I was pleased to see that you provided for customer
comments on your site. Please let me take this opportunity to commend
you and your spouse for the superior service you consistently provide.
As you may recall, I have placed several orders with you. What you promise
you deliver accurately and in record time. I have done my homework when
it comes to pricing motorcycle accessories and I have never found any
supplier who matches your prices nor have I experienced better customer
service from anyone. I thank you both. Please consider me a very satisfied
customer who would recommend Tonker without hesitation.
Tom
Hi Stuart, Thanks for all the great service. I've ordered
alot of stuff and it's all been with great service and fast shipping and
of course lower prices. I recommend Tonker to all my motorcycle friends
and already one has told me he's ordered a helmet from you.
Well, Thanks again!! Susan
Stuart,
Placed my order Tuesday at 1 pm and received my order before noon on Thursday!
Great job! Great service! Great jacket!
Thanks Richard
Dear Stuart:
My refund was posted by my bank this morning and I wanted to thank you
for your prompt handling of this matter. As I continue to ride and encounter
associated product needs, I will certainly keep Tonker in mind.
Sincerely,
Nicholas
Thank you very much for being so flexible, I really appreciate
it. I look forward to doing business with you in the near future!!
Take Care.
Matt
My Joe Rocket Ballistic 4.0 jacket arrived Monday (five
days after order). So far, I am very happy with it and the service that
you provided me in selecting and ordering it. I am especially happy with
the jacket. For the price, it is far more than I expected. My only regret
is that I need this warm a jacket at all, but this is what we put up with
in Central NY. Yesterday it was 85, today it will be 27. Again, thanks...
Rob
Stuart, YOUR THE MAN!!! The stuff arrived today and everything
is the correct size and color from what we ordered. My son will try his
stuff on Saturday morning but I think everything will fit. When I need
more stuff I will definitely go to Tonker.com!!! Thanks so much for the
discount also!!
-Mike-
My experience so far has been GREAT! I'm sure I will be
buying from you in the future. Thanks,
Scott
I'd just like to say that I've never had a better experience
ordering anything on the internet. Your promptness and efficiency was
great. Thanks I'll be glad to do business with your company again.
James
Stuart,
I just wanted to thank you. I got my helmet today and it fits perfectly.
I cannot believe how quickly I got it. I will continue to use your website
and I have told by buds about it to. I will be calling you soon to grab
my riding jacket soon.
Thanks again,
Pedro
Hello!
Got the jacket yesterday! That was pretty quick - I'll keep y'all in mind
for
other stuff!
Thanks,
Tom Z.
Wow, that was fast! Thanks, Stuart!
Linda
The service was fantastic thanks for the great leathers
and prompt delivery. Keep up the great work.
Scott
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